iOS, Android, 2020
Join therapy from any device.
Therapy for everyone with internet connection
Therapy is gradually becoming less taboo. Unfortunately, not everyone has the conditions to have it. Terap.io tries to minimize the amount of those people.
Terap.io is not just Skype aimed at a small group of people. It uses all the conveniences of an online platform. The client can filter therapists according to focus or experience. The client clearly sees the therapies that have already taken place and can monitor their progress. If they are unsure of the therapist’s choice, Terap.io can even advise them on this.
Chat with therapist
Video call launch
Survey after therapy
Terap.io connects therapists with people who need to overcome difficult times, privately, in the form of online calls and instant messaging.
User can choose a therapist based on their preferences
Chat with the chosen therapist
Everything available online on any device
What we struggled with
Overcoming the fear of a meeting.
For many people who suffer with mental health problems, the fear of a personal meeting can create a barrier between them and the therapist that cannot be overcome which would make the meeting useless.
Trust in the platform.
Although Terap.io helps to solve the fear of a personal meeting, it is still a platform where users enter sensitive data. In addition, therapy still is a sensitive matter. Not everyone wants other people to know about it.
Simplicity and intuitiveness.
When creating a platform for users who are already struggling a bit with themselves, it is necessary to pay attention to the easiest possible passage through all screens. The functionality of the application, the reservation system and the categorisation of therapists made this task a real challenge.
How we solved the situation
Instant messaging and online calls as a form of communication.
For many people, conversations and chats are a more acceptable method of communication than face-to-face meetings. And thanks to the well-arranged profile of the therapist, the client knows who is waiting for them "on the other side".
We have a minimal amount of data. You Just need an email to create a profile.
Of course, a complete profile looks better, but we respect that not everyone has confidence in the servers. Even the minimal amount of data that gets into Terap.io is carefully guarded and clients are regularly informed about it.
The road is not the destination. At least not the user's in the web app.
We made the screens as simple as possible with a clearly set primary path of passage, and minimized the amount of places that would cause confusion in the decision-making process. This way the client can devote as much time as possible to a therapeutic session.
WHAT THE APP RELIES ON
Backend based on a Kubernetes Cluster
The backend architecture is based on the micro-service principle that runs in the Kubernetes cluster. This ensures scalability.
The frontend is built on server-side rendering technology React.js. All this runs on the Google Cloud platform, which ensures the maximum possible accessibility.